Online Class: Marketing 101

no certificate
with CEU Certificate*
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15Lessons
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32Exams &
Assignments -
2,226Students
have taken this course -
9Hours
average time -
0.9CEUs
Course Description
Have you ever looked at a product on a shelf and thought, "How did this get here?" Or watched a captivating advertisement and pondered, "Why does this resonate with me?" Behind every product launch, every compelling advertisement, and every digital campaign, there's a meticulously crafted strategy. Welcome to the universe of marketing, where art meets science, data merges with intuition, and businesses connect with their consumers in an ever-evolving dance of needs, desires, and values.
Why Choose This Course?
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Holistic Understanding: From the inception of a product idea to its journey on the global stage, immerse yourself in every facet of marketing.
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Strategize Like a Pro: Delve into the decision-making processes businesses employ to determine their advertising strategies and target audience.
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Diverse Modalities: Explore traditional, direct, online, and global marketing channels to equip yourself for a multifaceted marketing landscape.
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Build A Strong Foundation: Whether you're an aspiring marketer, a business owner, or simply a curious learner, this course offers a comprehensive curriculum tailored for all levels.
Course Highlights:
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Marketing Philosophies Unraveled: Discover the various approaches and ideologies that have shaped marketing through the ages.
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Creating Customer Value: Learn how top brands consistently engage and delight their customers, fostering loyalty and driving value.
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Demystifying Market Segmentation: Unlock the art and science of identifying and targeting the perfect audience subset for optimal business results.
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Product & Service Marketing Excellence: Grasp the nuances of showcasing tangible and intangible offerings in an ever-competitive market.
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Retail and Supply Chain Insights: Understand the complexities of the retail environment and the logistical symphony of supply chain management.
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Pricing, Promotion & Beyond: From setting the right price to creating buzzworthy promotions, get a grip on strategies that influence purchase decisions.
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Digital Revolution: Dive deep into the world of online and direct marketing, the channels reshaping the consumer-business relationship.
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Global Marketplace Mastery: Navigate the intricacies of marketing on a global scale, understanding cultural, logistical, and regulatory challenges.
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Crafting a Winning Marketing Plan: Bring your learning full circle as you synthesize knowledge into actionable marketing blueprints.
Empower Your Marketing Journey
Marketing is not just a business function; it's the heartbeat of commerce, the bridge between businesses and consumers, and the force propelling products from concept to consumers' hands. Whether you're stepping into the business world, looking to elevate your existing skills, or just satiating your curiosity, our course promises a transformative journey into the mesmerizing realm of marketing.
Join us, and let's co-create your marketing success story!
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. The Profound Connection: Marketing as a Vital Human Fabric
Marketing melds creative storytelling with strategic insights to drive brand success, leveraging consumer psychology to create lasting connections that transcend mere transactions. Embracing societal impacts and ethical frameworks, marketers can build meaningful consumer experiences that enhance brand perception and foster long-term loyalty.Lesson 2. Building Strong Customer Connections
Companies cultivate loyal customer bases by prioritizing value creation and personalized interactions, leveraging advanced analytical tools for strategic insights. By seamlessly implementing dynamic marketing strategies, they secure long-term consumer trust and market relevance.Lesson 3. Navigating the Complex Marketing Ecosystem
To thrive in global markets, businesses must tailor their strategies by analyzing cultural values, economic conditions, and technological landscapes. By understanding these diverse environments and using scenario planning, companies can adapt to changes and design unique value propositions that resonate with a multitude of audiences.Lesson 4. Marketing Research for Competitive Advantage
Customer insights provide a deep understanding of customer behavior, allowing businesses to customize their strategies and predict trends, with companies like AT&T using data analysis for strategic decisions. The marketing research process involves defining a problem, planning data collection, and translating data into strategies that improve customer experiences and business outcomes.Lesson 5. Understanding and Influencing Buyer Behavior
Understanding consumer behavior is crucial for marketers, who aim to influence purchasing decisions by analyzing how and why consumers buy. By utilizing strategies such as personalized recommendations and captivating advertisements, companies effectively engage target audiences and drive sales.Lesson 6. Exploring the World of Business Markets and Buyer Behavior
Business markets differ from consumer markets in structure and decision-making dynamics, often involving dedicated procurement teams. Key buying center roles such as users, influencers, buyers, and gatekeepers collaborate to ensure procurement decisions align with organizational objectives.Lesson 7. Harnessing Product Marketing Synergy
Successful marketing strategies involve segmenting the market to target specific consumer groups and leveraging product marketing to bridge creation and customer acquisition. By understanding consumer identities through segmentation, companies enhance customer engagement and adapt offerings to meet evolving desires.Lesson 8. The Art and Science of Product Management in Competitive Markets
The Four P's of marketing—Product, Place, Price, and Promotion—drive competitive strategies in retail, influencing consumer choices through innovative design and strategic placement. By understanding these dynamics, retailers can craft bespoke experiences that resonate with their audience.Lesson 9. Services Marketing and Channels: An In-Depth Analysis
The lesson delves into the nuanced realm of services marketing, highlighting the distinctive traits that set services apart from tangible goods, and introduces the seven P's as a strategic framework for effective service marketing. It also explores marketing channels and supply chain management, illustrating how strategic decisions in distribution and logistics are pivotal to enhancing customer experience and driving business success.Lesson 10. The Dynamics of Promotion, Advertising, and PR in Today's Marketing
Modern marketing bridges products with customers through the dynamic integration of the four P's: product, price, place, and promotion, with promotion being a strategic blend of advertising, PR, and digital outreach. An effective marketing plan underpins this by utilizing precise segmentation, targeting, positioning, and messaging to resonate with different consumer segments.Lesson 11. The Synergy of Selling and Pricing in Business
Selling, whether transactional or relationship-based, is about fostering customer interaction and connection. Establishing trust through relationship-selling results in greater customer loyalty and increased profitability over time.Lesson 12. Direct & Online Marketing Strategies
With forms like email and mobile marketing, direct marketing cuts through general advertisements by providing tailored content to enhance customer engagement and quick responses from target audiences.Lesson 13. Excelling Beyond Rivals: The Art of Competitive Distinction
To navigate the complex business landscape, companies must understand customers, analyze competitors, and set clear objectives aligned with strategic goals. Embracing innovation and adapting to lifestyle, technological, and economic trends ensure businesses maintain and enhance their competitive edge.Lesson 14. Globalization and Market Access: A Journey Beyond Borders
Globalization transforms local markets into expansive global playing fields, illustrated by companies like Toyota diversifying production worldwide. Effective modes of market entry vary, from indirect exporting to Foreign Direct Investment, each with unique benefits and risks.Lesson 15. Navigating the Marketplace: Mastering the Art of Marketing Strategy
Crafting a marketing plan involves balancing diverse strategies with focused direction, as seen with companies like Spotify that stay relevant through adapting to consumer preferences. Successful plans integrate multiple marketing channels, reflect brand identity, and require clear objectives, strategies, and adaptive tactics.
Learning Outcomes
- Describe how marketing acts as a bridge between consumer needs and a company's ability to satisfy those needs.
- Identify different marketing philosophies (production, product, selling, societal) and analyze their impact on consumer engagement and market success.
- Define the concept of customer value and explain how aligning products with consumer needs and market demands can enhance retention and brand loyalty.
- Demonstrate the five critical steps in implementing a customer-centric marketing strategy, including market analysis, customer engagement, targeted promotions, continuous monitoring, and strategic adaptation.
- Demonstrate the use of scenario planning in marketing strategies to anticipate external changes and adapt business approaches effectively amidst uncertain environments.
- Identify key factors within the macro-environment that influence marketing strategies, including demographic, economic, political, cultural, natural, and technological elements.
- Define marketing research by outlining its steps, including problem definition, data collection plan, and data analysis to enable strategic decisions based on customer insights.
- Demonstrate understanding of descriptive and inferential data analysis by summarizing findings and predicting trends to create actionable business strategies aligned with customer needs.
- Define consumer buyer behavior by identifying the key factors influencing purchasing decisions, such as psychological, social, and economic influences.
- Demonstrate understanding of the consumer decision-making process by outlining the five critical steps involved in making a purchase, from need recognition to post-purchase evaluation.
- Analyze the roles within the Buying Center and explain how each role influences the decision-making process in business purchases.
- Define the three types of business purchasing situations and illustrate with real-world examples how each impacts a company's procurement strategy.
- Define and categorize consumer segments utilizing demographic, psychographic, and behavioral criteria to tailor marketing strategies effectively within 30 minutes.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
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Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "Very informatative. I was able to relate to the info provided because I remember all of those products and the changes they've gone through." -- M.j. K.
- "This course was an excellent source of information for someone to get to know the elements of marketing. It was very helpful for me to determine if I want to take up marketing in my further studies or not." -- Momina J.
- "The course was very informative and interactive with a wealth of information. Thank you for the relevant materials to use in the workplace. Excellent!" -- Wanda G.
- "This is a great course. Thank you." -- Sandy C.
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