Online Class: Workplace Violence — A Guide to Responding and Preventing

Designed for those passionate about enhancing workplace safety, this course offers a deep dive into the origins, warning signs, and prevention of workplace violence. Participants will emerge equipped with the knowledge and skills to effectively mitigate risks and champion a positive cultural change.
Self-Paced, Online Class
Vermont Department Of Libraries
 
  • 15
    Lessons
  • 34
    Exams &
    Assignments
  • 6
    Hours
    average time
  • 0.6
    CEUs
 
 
 

Course Description

Workplace Violence Mastery: Awareness, Prevention, and Empowerment

In today's complex and rapidly evolving work environments, the challenges we face aren't just about meeting targets or achieving KPIs. A more sinister challenge looms in the background - the specter of workplace violence. This course isn't just about providing you with facts. It's about empowering you with the knowledge, tools, and mindset to create a secure, harmonious, and thriving workplace for everyone.

If you're an individual genuinely concerned about your work environment, an HR professional aiming to safeguard the welfare of your colleagues, or simply someone eager to champion positive change in the workplace, this course is tailor-made for you.

Join us as we navigate through:

  1. Understanding Workplace Violence: Unpack the various definitions, and grasp the intricate nuances that differentiate one form from another.
  2. The Real Cost: Delve deep into the staggering statistics and uncover the true emotional, physical, and financial toll of workplace violence.
  3. Blueprint for Safety: Craft a robust and adaptable preparedness plan to preempt potential threats.
  4. Detecting Red Flags: Equip yourself with the skills to recognize early warning signs, fostering a proactive approach.
  5. Roots of Violence: Analyze the cultural elements that can inadvertently foster a hostile work environment.
  6. A Holistic Approach: Master a range of strategies from prevention to intervention, ensuring all bases are covered.
  7. Digital Dangers: Explore the world of cyber threats and the importance of e-safety in today's digital age.
  8. Special Focus: Delve into specific areas of concern like college campuses, where the merging of academic and social pressures can lead to unique challenges.

Recognizing the potential for violence isn't about instilling fear; it's about creating awareness. It's about understanding that while the threat may be real, with the right knowledge and skills, its impact can be minimized, if not eradicated.

Imagine a workplace where everyone feels safe, where every individual can flourish without the shadow of fear. This vision isn't just an ideal; it's an achievable reality. Through this course, we aim to inspire a ripple effect, one where every participant emerges as a beacon of change, championing the cause of a safe and harmonious workplace.

Join us in making the dream of violence-free workplaces a tangible reality. Let's redefine the norms and set new standards for safety, security, and harmony. The journey begins now.

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Course Lessons

Average Lesson Rating:
4.71 / 5 Stars (Average Rating)
"Extraordinarily Helpful"
(849 votes)

Lesson 1. Workplace Violence: Definition, Risks, and Prevention

With a focus on the global scope of workplace violence, this course highlights the risks faced by different professions and offers methods for prevention and intervention. It also examines cultural factors that influence workplace dynamics and violence. 20 Total Points
  • Lesson 1 Video
  • Review Practice Worksheet: Lesson-1-StudyGuide-27497.pdf
  • Lesson discussions: Reasons for Taking this Course
  • Assessment: Lesson 1 Review Exam

Lesson 2. Understanding Workplace Violence: Key Facts and Insights

To combat workplace violence, employers should establish a strong foundation of policies, training, and open communication to ensure incidents are promptly and properly addressed. Emotional and psychological support through counseling can play a critical role in aiding victims and restoring workplace harmony. 16 Total Points
  • Lesson 2 Video
  • Review Practice Worksheet: Lesson-2-Activity-27498.pdf
  • Assessment: Lesson 2 Review Exam

Lesson 3. Workplace Readiness: Preventing Violence

Healthcare workers face high risks of workplace violence, but a preparedness plan can mitigate these challenges through management backing, supportive policies, and thorough employee training. By fostering open communication and immediate incident reporting, safety can be significantly enhanced. 65 Total Points
  • Lesson 3 Video
  • Review Practice Worksheet: Lesson-3-WorkSheet-27499.pdf
  • Complete: Lesson 3 Activity
  • Assessment: Exam 3
  • Assessment: Lesson 3 Review Exam

Lesson 4. Exploring the Impact of Organizational Culture on Workplace Violence

Workplace violence stems from various factors including stress, inadequate reporting mechanisms, and lack of supportive culture, making it crucial for organizations to transform their internal culture towards openness and safety. By doing so, businesses not only create safer work environments but also see improvements in productivity and employee retention. 67 Total Points
  • Lesson 4 Video
  • Review Practice Worksheet: Lesson-4-Downloadable-27500.pdf
  • Complete: Lesson 4 Activity
  • Assessment: Exam 4
  • Assessment: Lesson 4 Review Exam

Lesson 5. Strategies to Curb Workplace Violence

Workplace violence can be minimized by implementing targeted prevention and intervention strategies, focusing on early warning signs and responses to escalating threats. Organizations should emphasize a safe environment, non-violence, and respect among employees, while also equipping them with the necessary skills and documentation to handle potential incidents. 66 Total Points
  • Lesson 5 Video
  • Review Practice Worksheet: Lesson-5-Activity-27501.pdf
  • Assessment: Exam 5
  • Assessment: Lesson 5 Review Exam

Lesson 6. Guarding Against Threats: Training and Response in the Workplace

Effective workplace violence management involves a combination of awareness, timely intervention, and survival strategies. Training employees to recognize warning signs and respond calmly can make a critical difference in emergency situations. 58 Total Points
  • Lesson 6 Video
  • Review Practice Worksheet: Lesson-6-HomeWork-27502.pdf
  • Assessment: Exam 6
  • Assessment: Lesson 6 Review Exam

Lesson 7. Navigating Emergency Codes: Preventing Workplace Violence

Organizations can inadvertently become breeding grounds for violence through negligence in training and behavior management. Comprehensive employee training and management involvement are essential in preventing and addressing workplace violence. 69 Total Points
  • Lesson 7 Video
  • Review Practice Worksheet: Lesson-7-Downloadable-27503.pdf
  • Assessment: Exam 7
  • Assessment: Lesson 7 Review Exam

Lesson 8. Combating Violence in Academia: A Comprehensive Guide

Strategies for preventing campus violence include developing adaptable plans, enhancing communication channels, and conducting comprehensive threat assessments. The lesson also highlights the significance of community and multi-agency cooperation in identifying risks and responding to incidents effectively. 60 Total Points
  • Lesson 8 Video
  • Review Practice Worksheet: Lesson-8-WorkSheet-27504.pdf
  • Assessment: Exam 8
  • Assessment: Lesson 8 Review Exam

Lesson 9. Workplace Violence: Awareness and Prevention

This lesson highlights the importance of increasing awareness around workplace violence, especially in high-risk environments like emergency departments. Strategic education and focused reporting systems empower staff to recognize, report, and reduce instances of violence. 70 Total Points
  • Lesson 9 Video
  • Review Practice Worksheet: Lesson-9-HomeWork-27505.pdf
  • Assessment: Exam 9
  • Assessment: Lesson 9 Review Exam

Lesson 10. Workplace Safety Strategies

Focusing on establishing a robust workplace violence policy, the lesson covers essential document sections including threat recognition and escalation management. By customizing strategies for specific organizational needs, it empowers individuals to foster a harmonious and secure workplace. 67 Total Points
  • Lesson 10 Video
  • Review Practice Worksheet: Lesson-10-Activity-27506.pdf
  • Complete: Lesson 10 Activity
  • Assessment: Exam 10
  • Assessment: Lesson 10 Review Exam

Lesson 11. Strategies for Managers to Combat Workplace Violence

Workplace violence is a universal challenge, affecting all sectors globally, with healthcare workers particularly at risk. Countries are implementing varying strategies and legislation to manage and reduce such violence effectively. 61 Total Points
  • Lesson 11 Video
  • Review Practice Worksheet: Lesson-11-Downloadable-27507.pdf
  • Assessment: Exam 11
  • Assessment: Lesson 11 Review Exam

Lesson 12. Insight into Workplace Violence Prevention

Developed prevention programs target reducing workplace violence by identifying behavioral shifts and personal issues that may escalate into violent incidents. Rehearsing scenarios such as shootings prepares employees to respond swiftly, thereby improving survival rates. 58 Total Points
  • Lesson 12 Video
  • Review Practice Worksheet: Lesson-12-Activity-27508.pdf
  • Assessment: Exam 12
  • Assessment: Lesson 12 Review Exam

Lesson 13. The Dynamics of Workplace Aggression

Lesson Summary 2: Workplace aggression encompasses a spectrum of harmful actions, from covert hostility to overt violence, and can impact everyone from colleagues to clients. Prevention hinges on recognizing triggers and predictors, enforcing clear policies, and fostering an organizational culture of respect and support. 68 Total Points
  • Lesson 13 Video
  • Review Practice Worksheet: Lesson-13-WorkSheet-27509.pdf
  • Complete: Lesson 13 Activity
  • Assessment: Exam 13
  • Assessment: Lesson 13 Review Exam

Lesson 14. Understanding Legal Obligations and Workplace Violence

The Occupational Safety and Health Act mandates employers to provide hazard-free workplaces, emphasizing the importance of workplace violence prevention programs, especially following incidents or threats. Negligence in addressing violence, inadequate training, and poor hiring practices can lead to liability for employers, with specific legal protections in place for federal employees. 71 Total Points
  • Lesson 14 Video
  • Review Practice Worksheet: Lesson-14-Activity-27510.pdf
  • Complete: Lesson 14 Activity
  • Assessment: Exam 14
  • Assessment: Lesson 14 Review Exam

Lesson 15. Understanding and Counteracting Workplace Threats

Exploring real-world scenarios, the lesson identifies high-risk professions and emphasizes the importance of background checks and crisis management teams. It also covers the complex legal landscape surrounding workplace violence to ensure organizations stay compliant. 401 Total Points
  • Lesson 15 Video
  • Review Practice Worksheet: Lesson-15-HomeWork-27511.pdf
  • Lesson discussions: End of Course Poll; Course Comments; Course Comments
  • Complete: Lesson 15 Activity
  • Assessment: Exam 15
  • Assessment: Final Exam
1217
Total Course Points
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define the term 'workplace violence' and identify at least three of its manifestations, including physical violence, harassment, and disruptive conduct.
  • Demonstrate understanding of prevention strategies by outlining three specific safety measures employers can implement to minimize workplace violence risks, such as establishing a zero-tolerance policy, enhancing security, and educating employees.
  • Demonstrate knowledge of legal responsibilities and best practices for preventing workplace violence, such as developing policies and conducting regular risk assessments.
  • Define workplace violence and identify its four primary sources, including criminal intent and worker-on-worker conflict.
  • Develop a comprehensive workplace violence preparedness plan that includes documenting procedures, employee training, and establishing a written policy to prevent incidents.
  • Define and describe the various forms of workplace violence, including verbal, emotional, and physical assaults, and their potential impacts on employees.
  • Demonstrate knowledge of strategies to transform organizational culture to foster a safer work environment, emphasizing proactive measures in high-risk sectors such as healthcare.
  • Recognize the relationship between organizational culture and workplace violence and identify specific cultural factors that can exacerbate or mitigate violent incidents.
  • Define workplace violence by identifying and categorizing various behaviors such as verbal abuse, threats, and physical assaults within the workplace context.
  • Demonstrate the ability to implement intervention techniques by applying conflict resolution skills and recognizing early warning signs of aggression.
  • Demonstrate effective crisis management strategies by responding promptly to violent incidents with coordinated actions, including evacuation, informing authorities, and offering medical assistance.
  • Recognize potential indicators of workplace violence, such as mood changes or weapon references, through ongoing training and awareness programs.
  • Recognize and describe the significance of environmental factors in preventing workplace violence and creating a safer working environment.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 

Additional Course Information

Online CEU Certificate
  • Document Your Lifelong Learning Achievements
  • Earn an Official Certificate Documenting Course Hours and CEUs
  • Verify Your Certificate with a Unique Serial Number Online
  • View and Share Your Certificate Online or Download/Print as PDF
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Document Your CEUs on Your Resume
 
Course Title: Workplace Violence: A Guide to Responding and Preventing
Course Number: 9770487
Lessons Rating: 4.71 / 5 Stars (849 votes)
Languages: English - United States, Canada and other English speaking countries
Availability: Accessible from any state in the U.S., this course covers key areas such as California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. The course is also offered in English-speaking nations like Australia, Canada, the UK, and South Africa.
Last Updated: January 2024
CEU Value: 0.6 CEUs (Continuing Education Units)
Grading Policy: Earn a final grade of 70% or higher for successful completion.
Course Type: Self-Paced
Assessment Method: Lesson review exams
Instructional Team: Linda Zavadil

Student Testimonials

  • "It was very informative." -- Christine C.

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