Online Class: Assertiveness Training for Professionals

Name: Assertiveness Training for Professionals
Price: 95.00 USD

Develop core communication skills and emotional intelligence to excel in modern business environments with 'Assertiveness Training for Professionals.' Through redefining boundaries, listening actively, and understanding power dynamics, you'll emerge as a confident, effective leader.

$95.00
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$120.00
with CEU Certificate*

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$120.00 (with CEU Certificate)

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15

Lessons
22

Exams &
Assignments
4

Hours
average time
0.4

CEUs

Course Description

Imagine a world where every word you speak and every decision you make at work stems from a deep well of confidence and clarity. Picture yourself as the kind of professional who navigates challenges with poise, sets boundaries without hesitation, and communicates effectively across cultures and power structures. Welcome to "Assertiveness Training for Professionals," a transformative course designed to turn those images into reality.

In today's rapidly evolving business landscape, assertiveness isn't just an asset—it's a necessity. The pressure to perform can often feel overwhelming, with cultural nuances and hierarchical complexities adding layers of difficulty. Yet, within these challenges lies an unparalleled opportunity for personal growth and career advancement. This course is your key to unlocking potential, transforming fears and doubts into stepping stones toward success.

Our journey begins by tapping into untapped reservoirs of self-confidence. In the first module, you'll embark on a transformative path to not just understand confidence but embody it, realizing how your belief in yourself can galvanize your team and uplift your organization. This isn't about occasional moments of courage—it's about creating a foundation of strength that becomes the bedrock of your professional life.

Setting boundaries isn't about saying no; it's about saying yes to yourself and your priorities. This course walks you through the art of defining and defending your professional space, a crucial step toward reducing stress and increasing productivity. By doing so, you'll craft an environment that respects your goals and values, paving the way for integrity and mutual respect in all interactions.

In the intricacies of professional life, knowledge of legal and ethical frameworks isn't just about following rules—it's about leading with them. Through insightful discussions and eye-opening cases, you'll explore how these frameworks foster fairness, inclusivity, and progress, ensuring that your leadership aligns with both law and morality.

Active listening is an underrated superpower, especially in our multicultural world. Another module delves deep into refining this skill, enabling you to truly hear what's being said—and what isn't. The result? Enhanced empathy and enriched team dynamics. You'll emerge with the tools to turn potential misunderstandings into opportunities for connection and collaboration.

Conflict, often seen as a career impediment, is redefined in our course as an avenue for development. Learn how to channel disagreements into growth opportunities, transforming workplace discord into pathways for advancement. With assertiveness and empathy at your side, discover how professional challenges can be catalysts for personal and organizational evolution.

Non-verbal communication speaks volumes, and mastering this unspoken language is a game-changer. You'll discover how aligning your body language with your verbal cues can improve interaction clarity, foster trust, and illuminate your leadership style.

Navigating hierarchical systems becomes intuitive as you decode cultural dynamics and communication styles. The training ensures you comprehend and respond effectively to power structures, equipping you to cultivate inclusive and dynamic workplaces that value every voice.

At the heart of our course is the profound impact of emotional intelligence on professional life. By harnessing this skill, you enhance leadership capabilities, improve workplace collaboration, and uplift personal well-being, resulting in a harmonious and empathetic work environment.

Self-doubt, often reinforced by cultural expectations, is dismantled through assertiveness practice. We encourage you to reframe challenges, embrace innovation, and celebrate individuality. This shift is not just empowering—it's career-defining.

The course culminates in teaching how to give and receive feedback constructively, establishing dialogues that are not only open but transformative. This module melds the principles of assertive communication with inclusive practices, creating a landscape for continuous improvement and career empowerment.

"Assertiveness Training for Professionals" isn't just another online course; it's a movement toward your best professional self. By joining us, you're not merely enrolling in a course—you're investing in a future where your potential is fully realized. Your journey to empowerment, clarity, and unparalleled professional success begins here. Are you ready to step into a future filled with possibility and purpose? Embrace the change today.

Courses Frequently Bought Together:

Team Building and Collaboration

Understanding Artificial Intelligence

Conflict Resolution and Negotiation

Completely Online
Self-Paced
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Lesson 1. Unleashing Professional Potential Through Self-Confidence
Cultivating self-confidence involves embracing a growth mindset, viewing setbacks as learning opportunities, and actively seeking feedback to enhance skills. As professionals build self-confidence, they not only improve their own performance but inspire confidence and innovation within their teams.
Lesson 2. Mastering the Art of Setting Professional Boundaries
The practice of identifying and communicating personal boundaries in a professional environment promotes integrity and reduces stress. It empowers individuals to uphold their priorities while fostering empathy and respect, creating a more equitable and efficient workplace culture.
Lesson 3. Empowered by Legal and Ethical Knowledge
Legal frameworks establish rules and accountability for professional conduct, while ethical guidelines provide a moral compass beyond legality. Together, they empower professionals to create inclusive workplaces, upholding integrity and promoting fairness across their field.
Lesson 4. Mastering the Power of Active Listening in a Multicultural World
Active listening is more than just hearing words; it influences empathy and effective communication, crucial for success in multicultural environments. Mia's journey highlights how honing this skill resolves misunderstandings, enhances team dynamics, and fuels leadership effectiveness.
Lesson 5. Transforming Conflict into Professional Development: A Comprehensive Guide
Conflict at work, while often daunting, can be a catalyst for growth if tackled with assertiveness and empathy. Recognizing its signs and understanding the dynamics can turn potential discord into pathways for personal and professional development.
Lesson 6. Harnessing the Power of Non-Verbal Communication
Mastering non-verbal communication, including body language like facial expressions and eye contact, can significantly enhance assertiveness and leadership in professional settings. Professionals who align their gestures and posture with their verbal messages can dramatically improve clarity, engagement, and trust in interactions.
Lesson 7. Developing Assertiveness in Hierarchical Systems
Decoding cultural and hierarchical dynamics enables assertive professionals to navigate diverse communication styles effectively, fostering inclusive and productive workplaces. Success hinges on aligning communication strategies with power structures and relational skills, promoting positive organizational dynamics and career advancement.
Lesson 8. Emotional Intelligence: Unlocking Professional Potential
Harnessing emotional intelligence in the workplace leads to improved leadership, collaboration, and stress reduction, ultimately boosting job satisfaction and personal well-being. Continuous engagement in EI training and mindfulness practices facilitates the development of emotional skills, empowering individuals and fostering empathetic, collaborative work environments.
Lesson 9. Silencing Self-Doubt
Cultural expectations can intensify self-doubt, promoting conformity over innovation and individuality. Challenging these norms through assertiveness training encourages a shift to valuing unique perspectives and contributions in the workplace.
Lesson 10. Empathy and Inclusivity in Assertive Practices
Non-verbal cues vary widely among cultures and significantly impact the perception of assertiveness; understanding these subtleties is essential for clear intercultural communication. Professionals should cultivate cultural intelligence to bridge communication gaps and foster mutual respect internationally.
Lesson 11. Enhancing Workplace Dynamics: A Guide to Constructive Feedback
Mastering the art of constructive feedback involves balancing praise with constructive criticism and fostering open communication. This approach emphasizes empathy and active listening, allowing feedback to be a positive force in professional growth and collaboration.
Lesson 12. Achieving Career Empowerment: The Role of Assertive Communication
Define your career goals as a compass for professional growth, aligning them with your intrinsic passions and strengths to boost assertiveness. Reflecting on challenges and opportunities, and setting both short- and long-term SMART goals, ensures a clear pathway forward.
Lesson 13. Mastering the Balance: Assertive Communication in the Workplace
By using 'I' statements and active listening, assertive communication focuses on understanding and collaboration rather than conflict and blame. Through techniques like paraphrasing and open-ended questions, professionals can engage in constructive dialogues that resolve issues and encourage inclusivity.
Lesson 14. The Pillars of Assertiveness: Navigating Values and Boundaries
Assertiveness balances personal growth with team dynamics by respecting diverse communication styles and fostering open dialogue. Practicing cultural competence and active listening ensures harmonious interactions and robust professional environments.
Lesson 15. Confronting Chaos: Managing Workplace Stress Effectively
Stress in professional life, often perceived as a negative force, can be managed by understanding its multifaceted nature and actively addressing its sources, such as deadlines and interpersonal conflicts. Effective management involves recognizing physical and emotional signs, clear communication, setting boundaries, and implementing structured strategies to reduce psychological burdens.

Learning Outcomes

By successfully completing this course, students will be able to:

Apply strategies to enhance self-confidence by setting specific goals and utilizing feedback effectively in professional scenarios.
Demonstrate an understanding of self-confidence by identifying and describing its impact on assertiveness and professional relationships.
Demonstrate assertive communication techniques to set and maintain personal boundaries by practicing role-play scenarios, achieving at least 80% success in delivering clear, respectful refusals.
Recognize and define personal boundaries in professional settings, distinguishing between emotional, physical, intellectual, and time boundaries with 90% accuracy.
Describe the process of setting personal and professional boundaries in the workplace, including self-awareness and communication techniques.
Identify strategies for navigating and respecting digital boundaries in professional environments, emphasizing the importance of clear guidelines and mutual respect.
Demonstrate mindfulness and emotional intelligence in workplace interactions by integrating nonverbal affirmations and empathetic listening to enhance team collaboration and morale.
Recognize cultural differences and apply context-specific active listening techniques to promote effective communication across diverse teams.
Define and differentiate between the five conflict management styles outlined in the Thomas-Kilmann Conflict Mode Instrument, and evaluate their appropriateness in various workplace situations.
Demonstrate the use of assertive communication techniques, such as ‘I’ statements and active listening, to resolve a given workplace conflict scenario effectively.
Explain the potential positive impacts of well-managed conflict on professional relationships and workplace innovation, giving examples to support your explanation.
Identify and describe at least three root causes of workplace conflict, using real-life scenarios to illustrate each one.
Define the key components of non-verbal communication, including facial expressions, gestures, posture, eye contact, and spatial dynamics, in a professional setting.
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

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Course Title: Assertiveness Training for Professionals

Course Number: 57701029

Languages: English - United States, Canada and other English speaking countries

Availability: With online access available nationwide, this course reaches all U.S. states, including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. Additionally, it’s open to learners in English-speaking countries such as the UK, Australia, Canada, and New Zealand.

Last Updated: January 2025

CEU Value: 0.4 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Course Type: Curriculum-Based, Online Class

Instructional Method: Self-Paced, Asynchronous

Assessment Method: End of lesson review exams and course final exam

Course Fee: $120.00 U.S. dollars