Online Class: Critical Thinking and Problem Solving Techniques

no certificate
with CEU Certificate*
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15Lessons
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22Exams &
Assignments -
4Hours
average time -
0.4CEUs
Course Description
Imagine a world where every decision you make is infused with clarity, insight, and creativity. Where each problem you encounter is not merely an obstacle, but an opportunity to innovate, to grow, and to excel. Welcome to "Critical Thinking and Problem Solving Techniques," a dynamic, transformative course that transcends conventional education to offer something truly extraordinary: the power to change not just what you know, but how you think.
In today's hyper-connected, information-dense world, the ability to navigate complex problems and sift through endless streams of data is critical. This course is not just about acquiring skills; it's about unveiling a new dimension of personal and professional potential within you. By mastering the art of critical thinking, you will learn to transform information into innovation, to dissect and reconstruct arguments with surgical precision, and to make decisions that are not only informed but inspired.
Our journey together begins with an exploration of the inner workings of your own thought processes. You'll learn how to pierce the veil of bias and see through the fog of preconceived notions that cloud judgment and stifle innovation. Through engaging narratives and hands-on experiences, you'll develop the tools to challenge conventional thinking and ignite creativity.
Moving beyond the foundational skills, we delve into the mechanics of cognitive biases, uncovering how these invisible forces shape decisions and perceptions. With newfound awareness, you'll emerge equipped to sidestep the pitfalls of unchallenged beliefs and revolutionize the way you interpret the world around you.
Moreover, the power of logic and reason will become your greatest allies. You'll master the art of identifying logical fallacies and crafting compelling arguments, wielding these skills like an architect uses blueprints to design towering edifices. Whether you're developing strategy for a business, constructing a persuasive presentation, or engaging in insightful discussions, you will feel a newfound confidence in your ability to navigate and influence the intellectual landscapes you inhabit.
But perhaps the most exhilarating part of this course is your initiation into the vibrant world of creative problem-solving. Here, creativity isn't just an abstract ability; it's a practical tool that turns challenges into catalysts for growth. By embracing the creative process, you'll uncover the hidden potential in every situation, nurturing innovations that not only solve problems but also forge new paths forward.
This course isn't about passive learning; it's about active transformation. With a strong emphasis on real-world applicability, each module builds on the last, ensuring that the insights you gain can be directly applied to your life and work. You'll engage with diverse methodologies, learning to harness the symbiotic relationship between qualitative and quantitative analysis, empowering you to see the bigger picture with nuanced understanding.
Collaboration, too, takes on a new meaning in this course. By participating in diverse team activities designed to mirror the complexities of contemporary professional environments, you'll learn the true art of collaboration—harnessing diverse perspectives to push the boundaries of what's possible. This isn't just learning; it's a preparation to thrive in and lead transformative, forward-thinking teams.
And finally, ethical decision-making will be an inherent theme throughout our exploration. Here, you'll develop a moral compass that doesn't just guide your actions but also your intentions, fostering both personal integrity and professional respect.
Enrolling in "Critical Thinking and Problem Solving Techniques" means opting into a rich, holistic educational journey crafted to empower you with the skills to create solutions, not just uncover them. By course's end, you won't just be well-versed in critical thinking skills; you'll embody them, changing the way you see yourself and your potential impact on the world.
Join us today, and step boldly into a future where every problem is a puzzle waiting to be solved by none other than you. Dive into this immersive learning adventure and be part of a global community of innovators and thinkers who are shaping a brighter tomorrow. Together, let's transform your aspirations into achievements. Welcome to the course where your journey towards mastery begins.
- Completely Online
- Self-Paced
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Beyond Bias: The Practical Skills of Critical Analysis
In a world saturated with information, critical thinking is essential for assessing facts, forming reasoned conclusions, and driving personal and professional innovation. This skill nurtures empathetic communication, sharpens decision-making, and fosters environments where creativity and strategic growth flourish.Lesson 2. Mindful Decisions: Overcoming Cognitive Biases
Mindfulness and emotional intelligence, integral in managing biases, promote balanced decision-making by empathizing with others and managing emotional responses. Leveraging technology as a bias-checking tool, alongside fostering creativity and critical dialogue within teams, cultivates an environment for rational and forward-thinking strategies.Lesson 3. Logical Fallacies: A Journey to Better Understanding
Incorporating fallacy recognition into daily life enhances critical thinking, fostering evidence-based decisions rather than those swayed by societal or authoritative pressures.Lesson 4. Mastering Root Cause Analysis for Lasting Solutions
The success of Root Cause Analysis lies in its ability to encourage a culture where curiosity and critical thinking thrive, helping companies like Amazon and Google to innovate faster. By integrating human insights, RCA values diverse perspectives and ensures inclusive environments where every team member's voice is heard.Lesson 5. Mastering the Craft of Hypothesis Formulation
In the realm of critical thinking, crafting testable hypotheses is essential for structured investigation and informed decision-making, applicable across diverse fields from science to business. By formulating precise hypotheses, individuals can transform vague observations into actionable insights, paving the way for effective solutions to complex problems.Lesson 6. Think Creatively: Harnessing Creativity for Solutions
Creativity is a dynamic skill inherent in everyone, enabling us to engage in critical thinking and problem-solving effectively. By understanding and embracing the creative journey of preparation, incubation, illumination, and verification, we unlock innovative solutions to complex challenges.Lesson 7. Bias: A Double-Edged Sword in Cognitive Processing
Psychological biases, such as status quo bias and the Dunning-Kruger effect, illustrate our minds' quirks in understanding competence and change. Challenging these biases can open pathways to innovation and growth by encouraging self-reflection and learning from diverse perspectives.Lesson 8. Mastering the Art of Strategic Innovation
Mastering skills like data analysis, communication, and adaptability is crucial for strategic problem-solving, turning challenges into opportunities. Whether analyzing sales data or pivoting event strategies during a pandemic, these skills help individuals and organizations thrive in changing environments.Lesson 9. Empowering Critical Thinking with Informed Research
Recognizing and evaluating the spectrum of sources—primary, secondary, and tertiary—empowers us to sift through the information deluge critically. This skill allows us to question assumptions, appreciate diverse perspectives, and make well-informed personal and professional decisions.Lesson 10. Navigating the Labyrinth of Argumentation: Mastering Premises and Conclusions
Differentiating between inductive and deductive reasoning sharpens our critical evaluation of arguments, distinguishing probabilistic hypotheses from logically certain conclusions. This understanding equips individuals to navigate complex information landscapes with strategic problem-solving skills.Lesson 11. Digital Dialogue: Enhancing Communication with Technology
Empathy and cultural intelligence are key in navigating today's interconnected world, enabling effective cross-cultural dialogue. This approach builds trust and facilitates mutual respect, leading to more productive collaborations and enduring partnerships.Lesson 12. Innovative Problem-Solving Through Diverse Team Collaboration
In today's dynamic world, collaboration among diverse team members is integral for innovation and problem-solving, as it merges various perspectives to create groundbreaking solutions. Emphasizing open communication and psychological safety fosters an environment where ideas can be freely shared and critically evaluated.Lesson 13. Mixed Methods: The Key to Effective Analysis
The transformative capacity of combining qualitative and quantitative analyses unveils holistic insights into complex issues from climate science to public health. This blend enables a richer comprehension of data by integrating human stories with metrics, influencing policy decisions with profound socio-environmental implications.Lesson 14. Mental Shortcuts Unmasked: Exploring Cognitive Biases
The 'availability heuristic' and 'confirmation bias' illustrate how our thoughts are shaped by readily recalled events and pre-existing beliefs, respectively. Recognizing these biases helps us seek diverse perspectives to break the echo chambers of social media.Lesson 15. Ethical Frameworks: Guiding Modern Choices
Consequentialism evaluates actions based on outcomes, like utilitarianism, which seeks the greatest happiness for the majority. In contrast, deontological ethics focuses on adherence to moral duties, while virtue ethics emphasizes character traits such as courage and empathy in decision-making.
Learning Outcomes
- Define critical thinking by identifying its key components such as logic, reasoning, and skepticism.
- Demonstrate the ability to analyze arguments by evaluating evidence and identifying biases.
- Define cognitive biases and demonstrate their impact on decision-making by assessing examples such as confirmation bias and anchoring effect in various scenarios.
- Implement strategies to mitigate cognitive biases by engaging in practices like self-reflection, iterative dialogue, and environmental design to enhance decision-making accuracy.
- Evaluate arguments in professional and personal contexts to distinguish between sound reasoning and logical fallacies, fostering informed and effective decision-making.
- Identify and explain common logical fallacies such as Ad Hominem, Straw Man, and False Dichotomy, demonstrating their impact on decision-making.
- Apply data-driven insights to problem-solving scenarios by analyzing given datasets, showcasing ability to transform surface symptoms into sustainable strategic solutions.
- Identify the core issues behind a problem using Root Cause Analysis (RCA) by applying at least one analytical technique, demonstrating understanding of RCA's purpose.
- Analyze and critique the effectiveness of a hypothesis by measuring its specificity, relevance, and testability against empirical data.
- Analyze and refine hypotheses based on empirical test results to enhance problem-solving strategies and drive effective decision-making.
- Define and formulate a clear, testable hypothesis using the SMART criteria for a given complex problem scenario.
- Define the stages of the creative process and demonstrate their application by developing an innovative solution to a given problem.
- Identify at least two strategies to overcome creative blocks and apply them to enhance problem-solving skills in a real-world scenario.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

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Includes CEUs | X |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
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