Online Class: Negotiation Skills

no certificate
with CEU Certificate*
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12Lessons
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24Exams &
Assignments -
3,922Students
have taken this course -
7Hours
average time -
0.7CEUs
Course Description
Imagine entering a boardroom with a blend of excitement and confidence, the stakes high, and the atmosphere charged with anticipation. Every word you say is crafted skillfully, every gesture calculated, and you're in complete control—not because of luck or chance, but because you've transformed yourself into a master negotiator. Welcome to our Negotiation Skills course, an immersive journey designed not just to teach you the mechanics of a deal but to fundamentally reshape the way you interact with the world. This course transcends conventional learning, offering an unparalleled experience that melds art and science, leaving you equipped with the tools you need to excel in every negotiation you encounter.
As you delve into the course, you'll embark on a voyage of discovery, exploring the profound power of mutual benefit—an often overlooked jewel in negotiation. You'll learn to tune into the whispers of unspoken cues and cultivate the empathy needed to understand and align with those across the table, crafting win-win solutions that transcend mere transactions and lay the foundation for meaningful, long-term relationships. These are not just skills; they are transformative tools that will redefine how you approach both your professional and personal life.
But we don't stop there. Our course is a labor of relentless dedication to your success. We recognize the potency of preparation—a neglected step by many—which is why we delve deeply into the art of gathering and interpreting information before entering any negotiation. You'll cultivate emotional intelligence that sharpens your instincts, enabling you to foresee objections, pivot deftly, and emerge victorious. You will learn how to avoid the missteps that can derail a conversation, turning potential pitfalls into stepping stones for crafting unexpected triumphs.
In an increasingly globalized world, your ability to navigate the complexities of cultural nuances and remote negotiations is crucial. This course unveils the mysteries of international interaction, teaching you to adapt with finesse, respect, and cultural sensitivity. As you traverse the intricate dance of cross-cultural engagement, you'll develop strategies that prevent misinterpretations and build bridges to new opportunities.
The course doesn't just touch upon the elements of ethical decision-making; it resonates with it, advocating for integrity at every level of negotiation. True success lies not merely in strategic dominance but in the ethical conduct that earns the trust and respect essential for long-term business success. You'll come away with a deep understanding of how fairness and integrity can forge alliances that thrive and prosper over time.
In today's world, where digital communication reigns supreme, mastering the art of email negotiations is as vital as face-to-face interactions. We equip you with the precision and clarity needed to maneuver through digital platforms, ensuring that your proposals are not just heard but resonate powerfully despite the absence of physical cues.
Yet every negotiation will face hurdles, and that's where your prowess in conflict resolution comes into play. This course arms you with the finesse to handle disagreements with grace and ease, turning tensions into opportunities for constructive dialogue and success.
So why settle for less when you can engage in an enriching experience that doesn't just teach but transforms? By enrolling in our Negotiation Skills course, you're not merely learning—you're evolving, gaining the confidence to tackle any situation with poise and power. You're joining a community of like-minded achievers dedicated to thriving in dynamic environments. Every lesson learned is a tool added to your ever-growing arsenal, setting you apart as a skilled negotiator poised for success.
Now is your moment. Step into a world of limitless possibilities, where every interaction is an opportunity to shine and succeed. Enroll today, and begin the journey of transforming not just the way you negotiate, but the way you journey through life.
Course Motivation
In business and life, you don’t get what you deserve—you get what you negotiate. If you’ve ever felt frustrated by not getting what you wanted—whether it was a job offer, a raise, a better deal on a car, or even a home—chances are, it’s because you weren’t equipped with the right negotiating skills. But it doesn’t have to be that way for you.
Think about how powerful it would feel to confidently walk into any negotiation and know you’ll walk out with exactly what you want. From securing a promotion to landing a new contract, negotiating is the key to unlocking opportunities in every corner of your life. Yet, so many people feel overwhelmed or intimidated by the process, letting their fears hold them back. But not you—because now, you're ready to take control.
This course is designed to give you the tools, techniques, and confidence you need to become an exceptional negotiator in any situation. Whether you’re an underachiever who avoids the negotiation table or someone who charges in too aggressively and misses the mark, this course will teach you how to strike the perfect balance and find that sweet middle ground in every deal.
You’ll learn the art of negotiation through engaging, real-world scenarios that will transform the way you approach every conversation. From mastering the basics to handling difficult negotiations, understanding human behavior, and even learning international techniques, this course covers it all. You’ll uncover the secrets behind powerful, win-win negotiation strategies, so every party walks away satisfied—and you leave with the result you deserve.
No more missed opportunities, no more nervous energy, and no more second-guessing yourself. By the end of this course, you’ll have the confidence to negotiate anything—from buying a car to securing high-stakes business deals. This isn’t just another skill to check off your list—it’s your key to getting more out of life.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Mutual Benefit: Unlocking the Secrets of Successful Negotiations
Effective negotiation hinges on empathetic listening and tuning into both verbal and non-verbal cues, enabling a thorough understanding of each party's true interests. With these insights, negotiators can adjust their strategies, proposing solutions that resonate with and benefit all involved.Lesson 2. Knowledge and Information: Foundations for Negotiation Success
Masterful negotiation demands more than surface-level information; it involves deeply understanding the other party's needs through preparation and emotional intelligence. The lesson showcases how adaptability and appropriately-timed actions contribute to aligning interests and achieving desired results.Lesson 3. Negotiation Dynamics: Preparation and Understanding
Effective negotiation requires the art of turning available information into actionable knowledge and requires adept emotional intelligence. A skilled negotiator knows when to act and how to adapt to achieve successful outcomes.Lesson 4. Art of Negotiation: Recognizing and Overcoming Common Mistakes
Aggressive tactics based on coercion often damage relationships and reputations, risking future deals, whereas collaborating with respect fosters long-term beneficial partnerships. Offering flexible solutions while allowing opponents to save face demonstrates strength, enhances mutual respect, and paves the way for future collaboration.Lesson 5. The Art of Building Trust in Negotiations
Negotiation extends beyond immediate transactions, serving as a means to cement and grow relationships in business and personal contexts. Prioritizing integrity and empathy in negotiations not only yields better deals but also fosters long-term partnerships.Lesson 6. The Art of Win-Win Negotiation
Successful win-win negotiations require meticulous planning and creative problem-solving, ensuring clear understanding of both parties' goals and objectives. By offering flexible solutions and demonstrating value, negotiators can find mutually satisfying agreements that benefit all involved.Lesson 7. Ethical Decision-Making in Business Negotiations
In negotiation, true success comes from ethics and integrity, not just strategic prowess. Ethical negotiators build lasting relationships by valuing trust and fairness over short-term gains.Lesson 8. Navigating Cultural Nuances in Global Negotiations
Successful international negotiations hinge on embracing cultural sensitivity and adapting to the diverse communication styles and values that exist across different countries. By doing so, negotiators can prevent misinterpretations and cultivate strong relationships for future collaborations.Lesson 9. Mastering Remote Negotiation for Global Success
Long-distance negotiations are essential in today's digital landscape, offering convenience and cost savings while necessitating specific skills due to potential miscommunication and lack of non-verbal cues. With proper preparation and techniques, such as mastering telephone negotiations and leveraging email's precision, one can confidently and successfully navigate these interactions.Lesson 10. E-Mail Precision: Crafting Clarity and Diplomacy in Negotiations
Though email negotiations lack real-time cues, they make up for this with precision and documented clarity. Proper tone management and organization throughout the exchange are essential to prevent miscommunication and to keep discussions on track.Lesson 11. Conflict Handling Strategies in Negotiation
Negotiation challenges arise when emotions and tensions cloud communication, transforming the process into a test of skill and patience. Navigating these challenges with grace, as Duke Ellington suggests, can turn obstacles into opportunities for success.Lesson 12. Secrets Behind Every Successful Negotiation
Integrity is fundamental in negotiation, as trust is crucial for building long-term relationships and future opportunities. Honest and ethical practices foster strong partnerships and can lead to sustained success.
Learning Outcomes
- Demonstrate active listening skills during negotiations to accurately identify and respond to the other party's needs and concerns.
- Recognize and describe the core principles of negotiation as a collaborative process aimed at mutual benefit.
- Demonstrate the ability to apply emotional intelligence in negotiations by recognizing and managing emotions to foster trust and collaboration.
- Define the key elements of effective negotiation preparation, including knowledge, understanding of the other party's needs, and information gathering.
- Define how preparation involving thorough research about the opposing party's needs and constraints enhances negotiation outcomes.
- Demonstrate the ability to apply emotional intelligence by recognizing and managing emotions during negotiations to foster collaboration.
- Apply strategies to rectify and learn from negotiation mistakes, like proposing alternatives to aggressive tactics, through role-play exercises and feedback sessions.
- Demonstrate the ability to identify and articulate common negotiation pitfalls, such as rushing or showing desperation, by analyzing case studies and real-world scenarios.
- Demonstrate an understanding of how building trust can facilitate smoother and more collaborative negotiation processes.
- Identify and apply psychological principles, such as reciprocity and anchoring, to enhance negotiation strategies and outcomes.
- Define the concept of win-win negotiation and explain its importance in achieving sustainable, mutually beneficial agreements.
- Demonstrate strategies for recognizing and addressing manipulation in negotiations to maintain a focus on achieving fair and balanced outcomes.
- Describe the role of integrity in achieving long-term success in negotiations by identifying at least two ethical practices.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I thought it was great and helpful. I like the way it was laid out with important information that was not filler." -- Margot R.
- "I really enjoyed myself in this course. I am glad that I took the time to do this course." -- Christie W.
- "The instructor was beyond super, did an excellent job and very informative." -- Joann M.
- "Great class, the instructor is very knowledable." -- Joann M.
- "I learned a lot from taking the Negotiting Skills class. I must admit I am not the best negotiator in my personal life and have had limited use in the business world. Basics: negotiating job offers, negotiating trainig and development courses, and salary increases. This course offered concrete methods to assist one through the entire negotiation process. The first courses gave me a base and the last set of courses fine tuned the process. Great lesson plan and I know I will be able to use my knew founded skills when I start my next career." -- Maureen H.
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