Online Class: Interpersonal Communication

no certificate
with CEU Certificate*
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14Lessons
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34Exams &
Assignments -
2,270Students
have taken this course -
7Hours
average time -
0.7CEUs
Course Description
Step into the intricate realm of interpersonal communication, a domain where each gesture, word, and silence paints the canvas of human relationships. This course isn't merely about 'talking' and 'listening'; it's about diving deep into the heart of what makes relationships tick. We invite you on a transformative journey, one that deciphers the multifaceted dance of human interactions, creating pathways to more meaningful connections.
Key Features of the Course:
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The Essence of Human Connection: Delve into the foundational principles that underpin interpersonal communication. From the spark of a fleeting interaction to the depth of a lifelong bond, explore the nuances that shape relationships.
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Research-Based Insights: Benefit from a plethora of studies and observations, illuminating the mechanisms that govern our interactions. Navigate relationships with a renewed perspective backed by scientific understanding.
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Universal Application: These insights aren't restricted to a single facet of your life. Whether it's the bond with a family member, the camaraderie among friends, the intimacy between romantic partners, or the dynamics within the professional realm, the principles taught are universally applicable.
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Unraveling Human Needs: Delve into the core human desires and aspirations that guide our search for connections. By recognizing and understanding these needs, both yours and others, cultivate the ability to nurture and enrich relationships at every turn.
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Conscious Communication: Elevate your relationships by mastering the art of mindful interaction. Learn to speak with intent, listen with empathy, and weave a bond that's resilient, understanding, and deeply fulfilling.
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Navigating Challenges: Every relationship has its storms. This course equips you with the tools to not just weather these challenges but to transform them into pillars of strength. Understand common communication pitfalls and learn strategies to navigate them gracefully.
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The Reward of Fulfillment: Harness the knowledge and techniques from this course, and you're poised to elevate the quality of your relationships. Experience the joy of mutual understanding, the strength of unwavering trust, and the warmth of genuine affection.
Imagine a world where your relationships are not just existent but thriving, where misunderstandings give way to mutual respect, and where every conversation becomes a bridge to deeper connection. Such a world is not just a dream; it can be your reality.
In essence, this course isn't just an academic endeavor; it's an investment in a life brimming with happiness and contentment. It is an essential toolkit for those who yearn for a life where relationships are not just a part but the very heart of a fulfilling existence. Join us on this enlightening journey and watch as your world transforms, one conversation at a time.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. The Art and Science of Interpersonal Communication
The course situates communication within a broader cultural and technological framework, highlighting the potential pitfalls and opportunities. Mastering the art of communication allows individuals to form deeper, trusting relationships in an increasingly globalized and digital world.Lesson 2. The Lifeblood of Interaction: Journey into Communication Competence
Mastering communication involves not just clear expression but also interpreting and adapting to diverse social cues and cultural contexts. By fostering skills such as mindful listening and conflict resolution, individuals contribute to enhanced organizational growth, social cohesion, and educational advancements.Lesson 3. Intercultural Communication: The Dynamic Intersection of Culture and Interaction
Cultural intelligence enhances intercultural interactions by focusing on awareness, empathy, and adaptability, allowing individuals to appreciate and incorporate diverse perspectives. Embracing and integrating these cultural insights lead to successful communication and collaboration in international business, education, and diplomacy.Lesson 4. Exploring Self-Concept and Self-Esteem: Keys to Better Relationships
Effective communication hinges on understanding cultural and gender influences, face needs, and self-disclosure dynamics. By adopting a respectful, empathetic approach to diverse communication styles, individuals can strengthen relationships and enhance interpersonal satisfaction.Lesson 5. The Silent Symphony: Decoding Nonverbal Communication
Nonverbal communication constitutes the majority of human interactions, transcending the confines of words with gestures, expressions, and cultural nuances. By understanding the silent signals like facial cues, eye behaviors, and proxemics, individuals can forge deeper connections and navigate cross-cultural boundaries with empathy.Lesson 6. Selection, Organization, and Interpretation: Key Components of Perception
Understanding the components of interpersonal perception—selection, organization, and interpretation—enhances our ability to interact meaningfully with others. Recognizing perceptual biases and errors empowers individuals to foster empathetic and authentic communication.Lesson 7. Mastering the Art of Listening
Poor listening practices like pseudo-listening and rebuttal tendency hinder communication quality, requiring reflective engagement for improvement.Lesson 8. The Essence of Human Connection: Navigating the Landscape of Social Relationships
Various strategies like positivity, openness, and shared tasks are crucial in sustaining relationships across different life stages. As life's challenges arise, robust social networks buffer against stress and provide the groundwork for enduring support.Lesson 9. Navigating Emotional Landscapes: Understanding and Embracing Human Emotions
This lesson explores the complex spectrum of human emotions, emphasizing how they are neither intrinsically good nor bad but integral to our daily lives. Emotions—joyful, hostile, and sad/anxious—are discussed in depth to highlight the importance of acknowledging and managing them for improved well-being.Lesson 10. Navigating the Complexities of Conflict: Transforming Challenges into Opportunities
Interdependence plays a crucial role in conflicts, where interactions among parties significantly impact each other's well-being, highlighting the importance of managing differences in close relationships. Constructive management and understanding power forms can transform potentially damaging conflicts into catalysts for empowerment and collaboration.Lesson 11. Taming Argumentativeness for Interpersonal Success
Verbal aggressiveness can manifest through profanity, teasing, and personal attacks, harming relationships and emotional well-being. It is crucial to transform these harmful behaviors into constructive communication styles that emphasize empathy and positive interactions.Lesson 12. Cultural Sensitivity in Confident Communication
Nonverbal communication includes ten key components, such as movement, gestures, touch, and appearance, essential for projecting confidence. These elements, when aligned with verbal communication, foster effective interactions and enhance personal and professional relationships.Lesson 13. Intercultural Insights: Communicating Across Boundaries
Navigating cultural dynamics with empathy ensures effective communication that resonates and builds bridges. This lesson explores strategies for responsive messaging, emphasizing clarity, alignment with audience values, and adaptability to various contexts.Lesson 14. The Art of Connection: How to Be Approachable and Foster Lasting Relationships
Lesson Summary 2: The effectiveness of communication hinges on the ability to distinguish and utilize confirming messages over disconfirming ones. Empathy, acknowledgment, and considerate disagreement foster a climate of trust and approachability, avoiding the pitfalls of neglect and dismissiveness.
Learning Outcomes
- Identify nonverbal cues and describe their role in adapting communication strategies within a dyad.
- Recognize the simultaneous nature of sending and receiving messages in interpersonal communication.
- Define communication competence by identifying effective and appropriate communication behaviors for varied situations as measured by a scenario-based assessment.
- Demonstrate increased self-awareness and adaptability in communication through self-monitoring exercises and adapting communication styles for different environments and audiences.
- Demonstrate the ability to apply the triangle of meaning to clarify misunderstandings in intercultural communication.
- Recognize the role of perceptual filters in interpreting communication within and between cultures.
- Analyze the interplay between self-esteem and communication needs, such as control, inclusion, and affection, in real-life scenarios.
- Define self-concept and explain its influence on interpersonal communication in varied contexts.
- Demonstrate understanding of the role of proxemics in managing conversations by identifying appropriate physical distances based on relationship types in diverse cultural settings.
- Recognize and interpret at least five types of facial expressions and their corresponding emotional meanings within various cultural contexts.
- Analyze and evaluate the impact of biases, such as stereotyping and egocentrism, on interpersonal communication and propose strategies for improving perceptual accuracy.
- Demonstrate understanding of the components of interpersonal perception by identifying and explaining the processes of selection, organization, and interpretation.
- Demonstrate understanding of the five components of listening by accurately explaining each component within a listening scenario.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
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Includes CEUs | X |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "The instructor was excellent and provided great feedback. Thank you very much!" -- Jean B.
- "The course was very well-thought out and thorough." -- Joyce S.
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