Online Class: Supervisory Skills for New Managers

no certificate
with CEU Certificate*
-
15Lessons
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22Exams &
Assignments -
3Hours
average time -
0.3CEUs
Course Description
Picture this: It's your first day as a manager. The responsibilities are soaring, expectations are high, and the pulse of your new team is beating louder than ever. Supervisory Skills for New Managers is not just another resource in the vast ocean of online courses; it's your compass, guiding you beyond the threshold of your managerial journey into realms of leadership where potential isn't just reached—it's consistently exceeded.
What sets this course apart, making it not just beneficial but indispensable, is its unique blend of innovative strategies and the personal growth it instigates. Imagine transitioning from a skilled employee into an influential leader—not through trial and error, but through a clear, structured journey where each lesson empowers you with essential skills to navigate the intricacies of management.
From day one, you'll delve into the foundational art of communication. Here, it's not just about speaking or listening—it's about truly understanding diverse communication styles and using those insights to foster a cohesive and dynamic team. Imagine wielding the tools to diffuse tensions, resolve conflicts, and cultivate an environment where feedback isn't feared but cherished.
Trust, the unseen backbone of any thriving team, is another pillar we focus on. In this course, you're equipped to build relationships grounded in truth and transparency, striking a balance between openness and confidentiality that evokes genuine respect and collaboration among team members. You're not just learning; you're transforming the way your team operates and innovates.
But being a manager is also about mastering the invaluable asset of time management. It's not about filling every hour but prioritizing every minute. This course introduces you to techniques and technologies that ensure you and your team operate at peak productivity, navigating complex tasks with ease and efficiency.
We venture into the art and science of motivation, unlocking the potential of each team member through proven motivational theories. Imagine a world where every individual is driven by a clear correlation between effort and outcome—a world where your leadership makes this a reality. You'll guide your team with clarity, setting defined goals that align individual passions with organizational objectives, elevating both morale and performance.
Feedback, an often overlooked tool, is transformed here into a dynamic dialogue rather than a static report. You become adept at crafting feedback that is not just constructive, but empowering, driving your team forward with actionable insights and motivational encouragement. The skills you acquire will turn every evaluation into a step toward collective success.
Diversity is your forte, as you learn to maximize the strengths that lie in the cultural spectrum of a global team. New managers often struggle with remote and distributed teams; through this course, it becomes your playground of creativity and inclusivity. You gain the wisdom to harness diverse perspectives, fostering a culture of innovation that keeps your enterprise at the forefront of its industry.
Our exploration takes you through the maze of decision-making where every choice is backed by data, ethics, and foresight. You won't just make decisions—you'll master them, transforming managerial challenges into strategic opportunities.
This course is the buffer against the storms of change—equipping you with the resilience, adaptability, and empathy to lead even through turbulence. It empowers you to utilize change as a powerful engine for growth and innovation.
The journey culminates in the diverse landscapes of leadership styles. You'll learn to pivot between transformational and autocratic approaches, applying the right style at the right moment to inspire, direct, and drive your team toward success.
Enrolling in Supervisory Skills for New Managers is more than a step—it's a leap into a future where you're not just managing, but leading. This is your invitation to evolve, to inspire, and to lead with confidence. The pathway to becoming a transformative force in your organization begins here. Don't simply adapt to your managerial role—excel at it. Join us, and redefine what it means to be an extraordinary leader.
- Completely Online
- Self-Paced
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Exploring the Dynamics of Communication Styles for New Managers
Recognizing and adapting to different communication approaches, like assertive and passive, can profoundly shape team dynamics and resolve conflicts proactively. New managers who develop this adaptability can enhance relationships and establish a thriving workplace culture that embraces feedback and fosters unity.Lesson 2. Nurturing Trust in Leadership
Trust forms the backbone of effective leadership, boosting team dynamics and innovation. Managers must balance transparency with confidentiality, ensuring consistent communication and integrity.Lesson 3. Enhanced Time Management: Prioritization, Goal-Setting, and Technology for New Managers
Time management transcends rigid scheduling, embracing prioritization and delegation, crucial for new managers to optimize team productivity. Tools like the Eisenhower Matrix and SMART goals guide practical applications, enabling structured and effective leadership.Lesson 4. Effective Conflict Resolution Techniques for Productive Team Dynamics
Mastering mediation and negotiation are key skills in resolving workplace disputes, with a focus on win-win outcomes and equitable task distribution. Transparent communication about goals and processes helps manage power dynamics and fosters an inclusive atmosphere where conflicts are addressed constructively.Lesson 5. Unlocking Employee Potential Through Key Motivational Theories
Understanding Vroom’s Expectancy Theory allows managers to motivate employees by ensuring a clear correlation between effort, performance, and outcomes. Transparent communication regarding performance metrics and incentives can focus team efforts on achieving organizational goals.Lesson 6. Goal Clarity: The Key to Effective Leadership
Effective management begins with setting explicit goals that unify team efforts towards a common aim. New managers can drive performance by combining goal clarity with defined expectations, fostering a collaborative environment that enhances communication, efficiency, and accountability.Lesson 7. The Strategic Role of Feedback in Employee Development
A structured feedback system utilizing advanced technologies, such as AI, can enhance feedback delivery and team performance. Real-time performance metrics provide objective data to support personalized feedback, helping managers motivate their teams effectively.Lesson 8. Maximize Efficiency Through Smart Task Allocation
A key aspect of delegation is strategically aligning tasks with team members' skills and aspirations to maximize productivity and satisfaction. Successful delegation fosters a culture of trust, accountability, and continuous improvement through open communication and feedback.Lesson 9. Beyond Borders: Fostering Inclusivity in Global Teams
Cultural diversity in the workplace allows new managers to transform a mix of backgrounds into collective strengths, driving innovation and inclusivity. By setting the tone for appreciating diverse perspectives, supervisors can boost team morale and creativity, enriching the organization's competitive edge.Lesson 10. Roles and Responsibilities in Management
Regular reassessment of roles is vital to maintain team agility and alignment with evolving projects and market demands. By adapting roles in response to change, managers keep teams competitive and attuned to strategic objectives.Lesson 11. Navigating Complexities: Mastering Decision-Making for New Managers
Structured decision-making processes enable managers to transform issues into growth opportunities by identifying root causes and leveraging data analytics. Encouraging team participation and mitigating biases lead to informed decisions that align with both ethical values and strategic goals.Lesson 12. Effective Strategies for Managing Distributed Teams
To thrive in remote work environments, new managers must blend technological savviness with strategies of trust and engagement. By fostering a culture of adaptability and continuous learning, managers can navigate challenges and inspire their teams towards success.Lesson 13. Harnessing Change: Skills for New Managers
Embracing change and nurturing innovation are essential for managerial success in today’s dynamic business landscape. New managers must harness flexibility, resilience, and empathy to guide their teams through transitions, leveraging change as an opportunity for growth.Lesson 14. Effective Leadership Styles
Different leadership styles such as transformational and autocratic provide essential frameworks for guiding teams, with each style offering distinct benefits like innovation or decisive action in specific contexts. Mastering these styles enables managers to effectively lead diverse teams, balancing the need for structure and creativity to achieve organizational goals.Lesson 15. Developing Talent for Team Growth and Success
In remote work environments, understanding the interplay between technology and human connection is vital for maintaining team cohesion and productivity. Managers must cultivate virtual interactions, recognize achievements, and support well-being to foster an engaging and supportive remote culture.
Learning Outcomes
- Define and categorize the four primary communication styles—assertive, aggressive, passive, and passive-aggressive—through examples in workplace scenarios.
- Evaluate the impact of adapting communication styles on team interactions and conflict management to enhance workplace productivity and trust.#
- Demonstrate effective communication strategies to foster trust within teams, emphasizing active listening and cultural adaptability.
- Define the impact of trust on employee engagement and organizational success, using the 2022 Gallup State of the Global Workplace report for reference.
- Demonstrate the ability to set and communicate SMART goals to guide team efforts and track progress.
- Recognize the difference between urgent and important tasks using the Eisenhower Matrix to prioritize effectively.
- Demonstrate active listening and effective communication skills by engaging in transparent dialogues and timely interventions to resolve workplace conflicts and maintain team cohesion.
- Recognize and describe the sources of workplace conflict, including interdependence, differences in work styles, and competition for resources, to effectively manage team dynamics.
- Define key motivational theories such as Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory, and explain their impact on employee motivation.
- Demonstrate application of emotional intelligence by implementing feedback techniques, communication strategies, and goal-setting methods to enhance team performance and motivation.
- Define clear and specific goals to ensure team alignment and measurable progress toward achieving organizational objectives.
- Demonstrate accountability by tracking individual and team achievements, fostering motivation and engagement through structured feedback and recognition.
- Recognize the role of feedback in enhancing communication, motivation, and performance within a team by analyzing its impact on employee development and organizational culture.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
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