Course Description

Medical assisting is a relatively new career choice, and it is a booming industry. With the current economic crisis, many health care providers are looking for talented and willing individuals to train with them as assistants to help them care for more patients each day. With the coming of senior citizen status for baby boomers, the opportunity to serve them is mushrooming.
Medical people range from the highly skilled physicians and surgeons, radiologists, clinical lab technologists and nurses to the less highly educated nurse's aides, and respiratory technicians. As a Medical Assistant you will be working as part of a medical team.  There is no greater job satisfaction than helping others. If you can relieve a person of pain and anxiety, that is gratifying. If you are able to help diagnose a problem for the patient, this is self-satisfying. If you are able to ease the load of your fellow workers, that is a great feeling. This course will provide a wealth of information about this career path. You will learn how to increase opportunities to expand your skills and abilities. Pursuing this career path and you may be given the opportunity to learn how to become an x-ray assistant or a phlebotomist. There is also the possibility to branch out into the physical therapy assisting field or train to become a hemodialysis technician. The more you can do, the more value you will bring to the job, the more you will be able to help the patients under your care, and the more money you will make. This course will help you see your future in this booming industry and provide you with the information you'll need to be successful.
  • Completely Online
  • Self-Paced
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define key administrative and clinical responsibilities of a medical assistant, including scheduling, billing, vital signs measurement, and patient preparation.
  • Demonstrate understanding of professional and ethical skills necessary for transdisciplinary work in medical settings, such as emotional intelligence and legal knowledge.
  • Define the diverse roles of medical assistants and differentiate between their clinical and administrative responsibilities.
  • Demonstrate proficiency in efficient appointment scheduling, utilizing specialized computer systems, and managing insurance and billing procedures in a healthcare setting.
  • Define and demonstrate effective communication techniques in healthcare by describing three distinct strategies for confirming patient understanding during consultations.
  • Identify and explain the impact of empathy on patient outcomes by illustrating two real-world scenarios where empathy improved patient satisfaction and treatment adherence.
  • Develop strategies to provide compassionate support to both patients and families during end-of-life care, ensuring patient autonomy and honoring their wishes through living wills and medical power of attorney.
  • Recognize and interpret the five stages of grief described by Elisabeth Kübler-Ross, demonstrating how they may manifest uniquely in patients experiencing terminal illness.
  • Describe the roles and responsibilities of medical assistants across different healthcare settings, articulating how their tasks adapt to each environment.
  • Demonstrate the ability to differentiate between various types of medical practices and identify the unique characteristics of each setting.
  • Describe the ethical principles guiding medical assistants to maintain patient confidentiality by ensuring secure communication and handling of sensitive information.
  • Identify the legal and ethical responsibilities of medical assistants, including actions to take when encountering unethical practices, and demonstrate knowledge of confidentiality exceptions.
  • Demonstrate the ability to perform clerical tasks within a healthcare setting, including patient scheduling, insurance verification, and information management.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Lesson 1 Review Exam 20 points
Lesson 2 Activity 1 points
Lesson 2 Review Exam 20 points
Lesson 3 Activity 1 points
Lesson 3 Review Exam 20 points
Lesson 4 Activity 1 points
Lesson 4 Review Exam 20 points
Lesson 5 Review Exam 20 points
Lesson 6 Activity 1 points
Lesson 6 Review Exam 20 points
Lesson 7 Activity 1 points
Lesson 7 Review Exam 20 points
Lesson 8 Activity 1 points
Lesson 8 Review Exam 20 points
Lesson 9 Review Exam 20 points
Lesson 10 Review Exam 20 points
Lesson 11 Review Exam 20 points
Lesson 12 Review Exam 20 points
Lesson 13 Review Exam 20 points
Lesson 14 Review Exam 20 points
Lesson 15 Review Exam 20 points