Online Class: Etiquette Consultant

no certificate
with CEU Certificate*
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12Lessons
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20Exams &
Assignments -
672Students
have taken this course -
6Hours
average time -
0.6CEUs
Course Description
This meticulously crafted course serves as your dual roadmap, with Part 1 delving deep into the intricate maze of etiquette protocols, while Part 2 equips you with the entrepreneurial know-how to establish your own consultancy.
Part 1: The Etiquette Essentials
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Lesson 1: Unveil the heart of etiquette. Embark on a journey that demystifies definitions and unveils the essence of courteous conduct.
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Lesson 2: Voice, the hidden marker of grace. Master the nuances of vocal preparation, telephone demeanor, and the art of navigating challenging conversations with finesse.
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Lesson 3: The dance of personal encounters. Explore the etiquette of greetings, introductions, the significance of handshakes, and the intricate choreography of using titles correctly.
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Lesson 4: Beyond words - your posture, your statement. Delve into the subtleties of sitting, walking, and dressing aptly. Decode the elegance behind terms like "Black Tie" and "White Tie."
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Lesson 5: The everyday symphony of manners. Embellish your knowledge with table etiquettes, the polite art of tipping, and the timeless charm of thank-you notes.
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Lesson 6: Reading between the lines. Discover the silent power of body language and master the etiquette of engaging conversations.
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Lesson 7: Embracing global grace. With an ever-shrinking world, understanding cross-cultural etiquette becomes indispensable, especially when the core content caters to the US-centric view of manners.
Part 2: Building Your Etiquette Empire
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Lesson 8: Crafting your professional persona. Understand what it takes to step into the esteemed shoes of an etiquette consultant.
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Lesson 9: The art of consultation. Unveil the secrets behind impactful etiquette consultations that leave lasting impressions.
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Lesson 10: Your business blueprint. Learn the foundational steps for launching a thriving consulting business.
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Lesson 11: Seal the deal. Dive into contractual nuances, ensuring both you and your client's interests align perfectly.
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Lesson 12: Your toolkit. Get hands-on with practical samples, templates, and forms tailored for your business.
Whether you envision yourself as the next sought-after etiquette consultant or simply aspire to elevate your personal and professional interactions, this course promises a transformative journey. Dive in, and let's craft a legacy of grace and elegance together.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs

Course Lessons
Lesson 1. Navigating Social Dynamics: The Timeless Role of Etiquette
Honesty intertwined with etiquette ensures the sincerity of courtesy by prioritizing communication with integrity and tact. Honest discourse maintains respect and trust, and when combined with thoughtfulness, it transforms feedback into constructive guidance.Lesson 2. Phone Etiquette Essentials
Professional phone etiquette discourages multitasking and suggests keeping calls short, asking the other party about their life, and demonstrating interest. If call waiting is activated, prioritize the original caller, and for conference calls, find a quiet location for clear communication.Lesson 3. The Art and Significance of Greeting Rituals
The act of standing to greet someone signifies respect and readiness to engage, especially in hierarchical cultures. This gesture, alongside handshakes, represents timeless etiquettes of mutual trust and goodwill.Lesson 4. Posture and Presence: The Basics
Posture, whether in sitting or walking, communicates respect and attentiveness, shaping perceptions in any social or professional environment. Proper mannerisms, instilled from childhood, ensure seamless interactions and reflect self-confidence and engagement.Lesson 5. Manners Unwrapped
Good manners, starting from simple acts like saying 'please' and 'thank you,' are crucial for harmonious social interactions, including behaviors to consider while using public transport, elevators, and sidewalks. Observing these courtesies, alongside specific table manners such as proper utensil use and napkin etiquette, enhances mutual respect and understanding in public and private settings.Lesson 6. The Unspoken Language: How Your Actions Speak
Actions often speak louder than words, with posture, eye contact, and facial expressions silently communicating messages often overlooked in spoken language. In conversation, balancing these nonverbal cues with verbal etiquette avoids misunderstandings and fosters attentive and engaging dialogue.Lesson 7. Etiquette: When Actions Speak a Different Language
Etiquette rules, like those for greetings, dress, or tipping, are not universal but specific to each culture's values and norms. Understanding these differences helps to prevent unintended disrespect and fosters positive intercultural experiences.Lesson 8. Mastering the Art of Etiquette Consulting: Essential Skills and Preparations
A career in etiquette consulting requires mastery of communication, good manners, and business skills, often learned through observation and practice rather than formal training. Mentorship and hands-on experience can refine these skills for success in diverse professional environments.Lesson 9. Mastering the Art of Etiquette Consultations: A Comprehensive Guide
The versatility of etiquette consulting involves crafting individual or group sessions tailored to specific client demands, emphasizing adaptability in methods and content delivery. Recognizing diverse learning styles allows consultants to optimize training effectiveness and foster confidence in clients.Lesson 10. Embarking on an Etiquette Consultant Journey
Starting an etiquette consulting business requires a step-by-step approach, focusing on creating a business plan and setting smart fees based on your services. Guidance from legal, financial, and strategic resources can help ensure a successful and flexible entry into the market.Lesson 11. Crafting Strong Agreements: The Key to Success in Etiquette Consulting
In the etiquette consulting business, contracts detail essential components like service descriptions, involved parties, and payment schedules, fostering transparency. Customization and legal reviews of contracts further secure your interests and clarify mutual responsibilities.Lesson 12. Etiquette Essentials: A Comprehensive Guide
A dynamic needs assessment is crucial in crafting personalized etiquette strategies that align with individual ambitions or corporate goals. By turning the assessment into a conversational tool, consultants can trigger self-awareness, addressing clients' unique challenges effectively.
Learning Outcomes
- Define how etiquette fosters harmony in personal and professional relationships by demonstrating thoughtful and considerate behavior.
- Describe the core components of etiquette, including respect, consideration, honesty, and how they contribute to creating a positive social environment.
- Demonstrate the ability to modify vocal volume to suit different environments while handling phone calls, particularly in public settings.
- Identify and apply the four key guidelines for proper cell phone etiquette to minimize disruption in social and public situations.
- Demonstrate appropriate greetings and introductions in various cultural and situational contexts to foster positive social interactions and show respect.
- Identify and describe the differences between formal and informal greetings across different settings, emphasizing the importance of cultural awareness.
- Demonstrate proper walking etiquette in crowded spaces, including maintaining personal space and adapting to conditions like inclement weather, to show consideration for others.
- Describe the importance of maintaining appropriate posture in both social and professional settings and how it reflects self-discipline and courtesy.
- Demonstrate understanding of tipping conventions by accurately calculating and assessing appropriate tipping amounts in various situations.
- Recognize and apply appropriate public manners, such as opening doors and respecting personal space, to ensure respectful social interactions.
- Demonstrate appropriate conversational etiquette by adjusting vocal tone, eye contact, and gestures to suit different social and professional interactions.
- Recognize and interpret various nonverbal communication cues to effectively align messages with verbal communication.
- Describe the importance of adapting to various cultural etiquette practices to demonstrate respect and consideration for individuals from different backgrounds.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Additional Course Information

- Document Your Lifelong Learning Achievements
- Earn an Official Certificate Documenting Course Hours and CEUs
- Verify Your Certificate with a Unique Serial Number Online
- View and Share Your Certificate Online or Download/Print as PDF
- Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Choose Your Subscription Plan
No Certificate / No CEUs
This course only
Includes certificate | X |
Includes CEUs | X |
Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificate & CEUs
This course only
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 6 months |
No. of courses | 1 course |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 12 Months |
No. of courses | 600+ |
Certificates & CEUs
Includes all 600+ courses
Includes certificate |
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Includes CEUs |
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Self-paced |
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Instructor support |
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Time to complete | 24 Months |
No. of courses | 600+ |
Student Testimonials
- "I enjoyed the course very much. The professional links are very helpful. I look forward to my new career." -- Susan E.