Course Description

Master the Art of Tactful Communication: Navigating Interactions with Diplomacy and Grace

In a world where every word holds weight, the ability to convey thoughts with diplomacy and tact is an invaluable skill. This sophisticated form of communication not only fosters positive sentiments but also fortifies relationships, paving the way for a harmonious environment. Introducing our comprehensive course on "Communicating with Diplomacy and Tact"—an immersive journey into the nuanced world of impactful and considerate communication.

Core Insights of the Course:

  1. Foundations of Diplomatic Communication: Delve deep into the intricate realms of language and its multifaceted usage. Understand the symbiosis between linguistic intricacies and nonlinguistic subtleties that lay the groundwork for diplomatic communication.

  2. Crafting the Right Communication Climate: A conducive environment is crucial for meaningful conversations. Grasp the importance of setting the right tone, ensuring that exchanges are productive and engender positive feelings.

  3. Navigating the Self and the "Face": Recognize the dynamics of self-perception and the 'face' in conversations. Learn to strike the right balance, maintaining one's integrity while being mindful of the other person's perspective.

  4. Emotional Intelligence in Conversations: Harness the power of emotional intelligence. Deepen your understanding of its pivotal role in averting conflicts and facilitating harmonious interactions.

  5. Politeness as the Pillar of Tactful Communication: Embrace the essence of politeness. From understanding its interplay with 'face' to deciphering its cultural nuances, this module illuminates the intricacies of courteous communication. Dive into stimulating discussions on the dichotomy between politeness and impoliteness, and the unique intersection of politeness with colloquial expressions and swearing.

  6. The Power of Humor: Delight in the art of humor and its transformative ability to elevate conversations. Explore its pivotal role in organizational settings and understand how it can enhance workplace culture. Drawing from seminal research, this unit unveils the science and art behind humor, ensuring you wield it effectively.

  7. Fine-tuning Diplomatic Interactions: As we culminate, we'll stitch together all the learned components, offering a cohesive blueprint for communicating with finesse, ensuring you leave no room for discord or misinterpretation.

Why This Course is a Must-Attend:

"Communicating with Diplomacy and Tact" is not just another course; it's a masterclass in elevating one's communication caliber. By assimilating the insights offered, you can navigate personal and professional terrains with unmatched grace, ensuring your interactions are always constructive and resonate with positivity.

In an age where interactions are incessant, ensure yours stand out for their maturity and depth. Equip yourself with the tools to communicate not just effectively, but also elegantly. Let each word you utter and every gesture you make be a testament to your mastery in the art of tactful communication. Embark on this transformative journey and redefine the way you connect with the world.

 

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Describe language and how it is used when communicating with others.
  • Describe nonverbal communication.
  • Summarize conflict issues, recognize and identify emotional intelligence, and demonstrate how to communicate effectively and diplomatically with these factors in mind.
  • Identify politeness and how it can be used to communicate with others effecitvely
  • Identify and demonstrate successful communication techniques that use humor.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
Introduction 1 points
Lesson 1 Assignment 5 points
Lesson 1 Exam 9 points
Lesson 2 Assignment 5 points
Lesson 2 Exam 6 points
Lesson 3 Assignment 20 points
Lesson 3 Exam 8 points
Lesson 4 Assignment 20 points
Lesson 4 Exam 9 points
Lesson 5 Assignment 20 points
Lesson 5 Exam 10 points
Lesson 6 Assignment 20 points
Lesson 6 Exam 10 points
Lesson 7 Assignment 20 points
Lesson 7 Exam 9 points
Lesson 8 Assignment 20 points
Lesson 8 Exam 10 points
The Final Exam 37 points
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