Online Class: Concierge Pro — From Passion to Profit in Personal Services

Enter the world of personal concierge services where your professional destiny is in your hands, and your impact on others' lives is profound. This course equips you with the insights, strategies, and confidence needed to become the community's go-to expert, transforming your passion into a thriving business.

Self-Paced, Online Class

Library Subscription

11

Lessons
13

Exams &
Assignments
11

Hours
average time
1.1

CEUs

Course Description

Seize Your Future: Master the Personal Concierge Business

Imagine a career where your skills are in constant demand, your schedule is yours to command, and your work truly changes lives. Welcome to the world of personal concierge services-a rapidly growing industry where helping others reclaim their time is not just a service, but a business opportunity brimming with potential.

This isn't just another course; it's your ticket to building a business that thrives in today's fast-paced world. Whether you're a dreamer, an achiever, or simply someone ready to take control of your professional destiny, this course is designed for you.

The rise of the personal concierge industry is no coincidence. As people juggle endless responsibilities, they're turning to trusted professionals to manage errands, simplify tasks, and restore balance to their lives. And who better to meet that demand than someone like you-driven, resourceful, and ready to make a difference?

In this course, you'll uncover the secrets to launching, running, and scaling a personal concierge business that stands out in a crowded marketplace. This isn't a cookie-cutter approach; it's a step-by-step journey tailored to help you build a brand that's as unique as your ambitions.

From identifying your ideal clients to perfecting your service offerings, every element of this course is crafted to ensure your success. You'll gain insights from real-world examples, industry-leading strategies, and actionable advice you won't find anywhere else.

But this isn't just about the business-it's about you. It's about unlocking your potential, channeling your passion, and discovering the confidence to lead with purpose. Picture yourself as the go-to expert in your community, delivering unparalleled service and earning a loyal client base that grows with every recommendation.

Why choose this course? Because it's more than just knowledge-it's transformation. It's about turning hesitation into action, ideas into income, and dreams into reality. You'll leave with more than just skills; you'll have a roadmap, a vision, and the drive to create a business that works for you, on your terms.

This is your moment. A career in personal concierge services isn't just a possibility-it's your future waiting to unfold. Don't let hesitation hold you back. Enroll now, and let us guide you toward a life of independence, fulfillment, and success.

Take the first step today. Your future clients are waiting.

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Areas of Study

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(875 votes)

Lesson 1. The Growing Need for Your Services

In the United States today there is a growing need for personal errand services. What would have in some circles been considered simple laziness a generation ago is now considered a necessity in many instances. 11 Total Points

Lesson 1 Video
Review Practice Worksheet: Lesson-1-WordSearch-8186.pdf
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Why this Course?
Assessment: Lesson 1: The Growing Need for Your Services

Lesson 2. Knowing and Understanding Your Target Market

To create or build any business you must first know and understand your target market. Before starting your particular errand service you will want to identify what segment of the population you want to serve. 10 Total Points

Lesson 2 Video
Review Practice Worksheet: Lesson-2-WordSearch-8188.pdf
Assessment: Lesson 2: Knowing and Understanding Your Target Market

Lesson 3. Professionalism and Good Manners

Professionalism and good manners are essentials for the errand services industry. Both your client and the client he asks you to visit on his behalf, expect and need top notch professionalism and manners from your staff. 8 Total Points

Lesson 3 Video
Review Practice Worksheet: Lesson-3-WordSearch-8190.pdf
Assessment: Lesson 3: Professionalism and Good Manners

Lesson 4. Business Philosophy

There is no other intangible or attitude that will have a greater impact on your errand service business and its success than your personal belief system and business philosophy. 10 Total Points

Lesson 4 Video
Review Practice Worksheet: Lesson-4-WordSearch-8192.pdf
Assessment: Lesson 4: Business Philosophy

Lesson 5. Upstart Costs

A lot of your initial success in business is dictated by your upstart costs and your ability to handle those costs effectively. 9 Total Points

Lesson 5 Video
Review Practice Worksheet: Lesson-5-WordSearch-8194.pdf
Assessment: Lesson 5: Upstart Costs

Lesson 6. Pricing Your Services

How you price your company's services is one of the most important decisions you will make from a logistical concern. 10 Total Points

Lesson 6 Video
Review Practice Worksheet: Lesson-6-WordSearch-8196.pdf
Assessment: Lesson 6: Pricing Your Services

Lesson 7. Packaging Related Business Services

Packaging or bundling related business services is one of the most effective ways to make your services indispensable to a particular company or industry. The more effective you are in doing this, the more you will have their undivided attention. 8 Total Points

Lesson 7 Video
Review Practice Worksheet: Lesson-7-WordSearch-8622.pdf
Assessment: Lesson 7: Packaging Related Business Services

Lesson 8. Marketing Your Services

How you market your services to your community or target market will largely depend upon your personality and demeanor. 10 Total Points

Lesson 8 Video
Review Practice Worksheet: Lesson-8-WordSearch-8200.pdf
Assessment: Lesson 8: Marketing Your Services

Lesson 9. Growing Your Business/Expanding Your Services

To grow your business or expand your company's services, you must first learn to let go of you, your pride, your need to control everything and your worries. 10 Total Points

Lesson 9 Video
Review Practice Worksheet: Lesson-9-Activity-8202.pdf
Assessment: Lesson 9: Growing Your Business/Expanding Your Services

Lesson 10. Time Management & Misconceptions

In every type of business in the world there are always issues of time management and client misconceptions. What makes one business more favorable to clients than another is the finesse with which these issues are handled. 10 Total Points

Review Practice Worksheet: Lesson-10-WorkSheet-8204.pdf
Assessment: Lesson 10: Time Management & Misconceptions

Lesson 11. Client Contracts

If you are young, new into business, or have never owned your own company, then you may have a somewhat naive set of ideas about client contracts. Some folks hold to an idealism that simply doesn't work when it comes time to do business. 60 Total Points

Lesson 11 Video
Review Practice Worksheet: Lesson-11-Activity-8206.pdf
Lesson discussions: End of Course Poll; Course Comments
Assessment: Lesson 11: Client Contracts
Assessment: The Final Exam

156

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Define the societal shifts driving the demand for personal errand services and how they enhance work-life balance.
Identify and describe the impact of errand services on enhancing time management and personal wellbeing in modern American society.
Define and articulate a specific market niche for an errand service by conducting thorough local research and identifying unmet community needs.
Demonstrate an ability to enhance customer engagement by integrating feedback-driven strategies to continuously improve service offerings and build lasting client relationships.
Define professionalism in the errand services industry by identifying key behaviors such as ethical conduct, reliability, and client satisfaction.
Demonstrate the impact of good manners on customer retention and employee morale by outlining specific actions that contribute to a respectful workplace culture.
Demonstrate the ability to prioritize tasks with a mindset of urgency, ensuring prompt and efficient service delivery.
Recognize the importance of honesty and integrity in building trust within an errand service business.
Demonstrate the application of budgeting and forecasting techniques to manage financial resources during the start-up phase of a new business.
Recognize and explain the significance of networking and mentorship in managing business upstart costs effectively.
Analyze competitors' pricing structures to evaluate effective strategies for brand positioning and ensure competitive rates reflective of unique value propositions.
Identify key demographic needs when establishing pricing strategies to appropriately tailor services and enhance client acquisition and retention.
Demonstrate the ability to package related business services into cohesive and personalized bundles that meet specific client needs.
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
Display Your Certificate on Your Resume and Promote Your Achievements Using Social Media

Course Title: Concierge Pro: From Passion to Profit in Personal Services

Course Number: 7550099

Lessons Rating: 4.4 / 5 Stars (875 votes)

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Entrepreneurship > Small Business

Availability: You can take this course online in every U.S. state including California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, and Georgia. International availability includes English-speaking countries like Canada, Australia, the UK, and South Africa.

Last Updated: April 2024

CEU Value: 1.1 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Course Type: Self-Paced, Online Classes

Assessment Method: Lesson assignments and review exams

Instructor: Cathleen Chouinard

Syllabus: View Syllabus

Student Testimonials

"This course was very helpful because I learned the key points of concierge business precisely. I can actually apply the things that I learned here." -- Hyun kyu S.
"All lessons were very imformative with useful links for further reading." -- Shelley D.